The pandemic forced travel to stop and as a result the focus moved toward existing business travel practices. Many regular travellers started to question their work/life balance and why they needed to meet people face-to-face, as they were forced to embrace virtual meetings. CFO's rubbed their hands as their T & E expenditure plummeted, saving millions of dollars on their bottom line.

As people and air pollution disappeared, the natural world was delivered a rare opportunity to experience life with hardly any humans or traffic around. In urban areas they explored empty streets and waterways - to the delight of humans.

Everyone softened a little as the plight of the world, it's inhabitants and the fragility of the planet itself became polarised, as everything stopped and we all had time to think.

Business leaders spoke out about how Covid-19 pushed them to re-think business models and practices, that would help to reduce their carbon footprint. Now, not a day goes by without some news about sustainability initiatives, as global leaders commit countries to sustainability targets to reduce emissions.

Even prior to the pandemic, business land global leaders were facing up to their responsibilities regarding climate change, as they were shamed by Swedish teen activist Greta Thunberg. She inspired a social upheaval and environmental protests around the world. She also singled out the travel industry and coined a phrase now known as "flight shaming".

As the business travel sector starts to recover, it is faced with challenges this industry has never had to face before. This course shows you how to support and guide your clients, as they contemplate how and when not to travel.

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